Frequently Asked Questions (FAQs)
1. How do I top up my wallet?
Go to your User Dashboard, navigate to the Wallet section, choose your preferred payment method, enter the transaction details along with payment proof, and submit a top-up request. Admin will review and approve it shortly.
2. How can I transfer property ownership?
Select the specific plot or housing scheme block from your portal dashboard, click on 'Transfer Request', fill in the new owner's details, and submit the required verification documents.
3. How long does administrative approval take?
Most wallet top-ups and property verification requests are processed within 1 to 24 business hours.
4. Who can I contact for technical support?
You can reach out to our support team via email at support@propertyportal.com or use the contact form on our website.